With large geographical service delivery challenges, an era of rapid change in grid and metering technology and the dynamic strain of coping with rapid mobility solution growth it is increasingly difficult to satisfy the constant mandate to deliver the lowest rates to users. Detailed below are some key utility-specific mobility challenges which merit increased attention and appropriate solutions.

1. Regulatory scrutiny demands heightened financial discipline emphasizing accuracy and efficiency – Oversight by Public Utility Commissions for utility rate reviews requires constant examination of existing expense processes. Because it is growing rapidly and is inherently difficult to control, mobility cost management can be one of the most challenging.

2. Large field forces bring an increased need for effective mobility oversight solutions – Field forces require efficient technology on their mobility devices to be effective in their roles away from offices. With expanding mobility usage comes rapid growth in data usage.  

3. Infrastructure and expense controls are necessary to accompany the rollout of Smart Meters & AMI – Next generation Smart Meters and AMI technology in large deployments requires optimal use of carrier machine-to-machine/telemetry plans to support these new networks. Managing telemetry invoicing requires the use of custom plans and real time proactive actions – an area where deep expertise is essential.

Click here to read about the other three challenges.