All posts by Kit Livingston

Moment of Truth

lightbulbmomentHave you ever experienced a lightning bolt moment?  A moment so striking and illuminating you knew you were on the threshold of something big?  I recently experienced one of those moments.  It happened as we were getting ready to launch our new do-it-yourself mobile expense management (MEM) solution, MobilSentryDIY™.

Since the core of MobilSentryDIY™ is different than any other MEM solution on the market today, and since it was designed with the mid-market in mind, in front of a full scale launch we decided to offer a free trial to a few select mid-market companies.  The only requirement we requested in return was for those companies to provide feedback in the form of a short survey.

With the free trial in place, a well-known company was the first to upload their invoices and was floored when they discovered they could save almost 50 percent on their wireless cost which not only equated to a lightning bolt moment for them, but was the aforementioned lightning bolt moment for me!  In that instance, I realized our new do-it-yourself mobile expense management solution was going to change the industry!

As with all mobile expense management solutions, the tie that binds is cost savings.  However, when it comes to MobilSentryDIY™ the cost savings portion of our solution is uniquely different.  What sets it apart from any other solution on the market today is pricing.  Until now, large companies were usually the only ones who were willing to invest in wireless expense management solutions.  That’s about to change!

MobilSentryDIY™’s pricing model reveals the ROI before you buy which means you understand exactly how much you’re saving before you purchase your savings recommendations.  In other words, if you’re satisfied with how much you’re spending to get the savings we’re recommending, you make the purchase.  If not, you go along your merry way.  No harm, no foul.  Genius, huh?  I think so!  To add another layer of fabulousness, there’s no contract!  Yes, you read that right!  No contract!  Month-to-month savings on your terms.

Aren’t you curious about how much you could be saving?  Since there’s no obligation, the ROI is revealed without obligation to purchase, and uploading your invoices is as easy as posting a picture to social media, I challenge you to see how much you could be saving.

There’s One in Every Crowd!

Pooling Adjusted Graphic bigge32By now we’re all aware of data pooling but when it comes to the monthly cost, I’m learning the majority of companies out there don’t realize it’s not as easy to allocate the cost as it appears.  Gah, just when you thought you were chillaxing by the carrier’s data pool plan.

When it comes to personal wireless accounts, we’re given plan options to choose from and while it’s pretty easy to make the right choice based on your family’s usage, business is a whole other ball game.  When you’re managing a slew of wireless devices and when it comes to cost allocation, companies can easily overcharge or undercharge a department without even realizing it.   Not to mention the ‘over-capacity subscribing’ people tend to do to make sure the company doesn’t go over, then under-utilizing the usage only to pay for usage that goes unused.  Say that three times fast!

You’ve heard the age old adage ‘there’s one in every crowd?’  Well, within every enterprise data pool there typically isn’t just one, there’s several who tend to hog data leaving others in the group to pay for their bloated consumption.  While most of us understand streaming movies and videos during work hours isn’t appropriate, there are those who unfortunately don’t.  Ahem, you know who you are!

What if I told you there’s a way to ensure your data pools are right on the money?  What if I told you there’s a way to allocate the cost of pools with pristine precision?  I’m pretty excited to tell you there is!  At MobilSense it’s called Pool Adjusting.  Pool adjusting, you say?  What’s that?  It’s a process of prorating a user’s charges based on the portion of the pool consumed.  Through the pool adjusting process, data fees, voice access fees and any airtime charges are distributed to all pooled voice devices based on the percentage of minutes those devices consume that month.  The other charges like equipment, international charges, features and downloads are not redistributed but added on top of the device’s prorated pool amount creating a new Pool Adjusted total charge.

There’s a lot more to it including many more reasons why smart companies are taking advantage of Pool Adjusting through solutions like MobilSentry™.  If you would like to learn more, click here to read the best practice paper written on Pool Adjusting, called ‘Paying Your Fair Share with Pooling.’  When you do, I would love to know what you think!  Please leave a comment for me below or follow the conversation on Twitter @MobilSenseT.

Go Big, or Go Home!

govtsystemintegrator

As you know, the federal government is ginormous and as such trying to sell to them is a ginormous task. Even attempting to approach the smallest entity within the government can render the most confident of confident into absolute befuddlement. As such, it’s especially gratifying when you’re invited to present through someone you know. Yup, proven time and again, it’s all in who you know!

MobilSense was invited by a system integrator to present MobilSentry to support an entity of the federal government. The system integrator was managing all aspects of their mobile devices, including ordering, support and billing the entity for wireless service.

In the bidding phase, we were given access to the entity’s wireless invoice data allowing us to present potential savings during the selection process. Our analysis identified 4,000 wireless devices and highlighted 900 phones that were being billed to the system integrator, but not being reimbursed by the federal entity. With no process in place to identify unused devices, they were taken aback by how much they were paying for devices with no usage but astounded to learn that, coupled with terminating service for its unused devices and invoice optimization of active devices, they could save $85K a month by automating and optimizing.

Initially, while everyone was astounded by the amount of money they could be saving by using a mobile expense management solution, management wasn’t initially impressed. They were under the impression that based on savings the ROI wouldn’t be worth it. This is where it gets interesting. They thought the savings would be $85K a year making the ROI an almost break even scenario for them. Once they learned the projected savings would be monthly and their annual savings would be more in line with $1M in annual savings, they were elated by an initial 17 times ROI! Once realized, they made an on-the-spot decision to partner with MobilSense!

What they learned over the next two years is that the proposed savings was only the beginning; we were able to bring more than they had even expected by creating unexpected soft savings around employee time, streamlined processes ensuring accuracy and growing their projected savings to 25 times ROI in four months, settling in at a consistent and impressive 10 times ROI ever since. Psh, go big, or go home, right?

If you would like to see how much you could be saving, I encourage you to request a demonstration of MobilSentry by clicking here. Based on what I have learned so far about this industry, I guarantee you won’t be disappointed.

Let me know what you think by commenting below, or follow the conversation on Twitter @MobilsenseT.